About Nuisance Calls...
There are numerous reason why you receive unwanted phone calls. Nuisance calls and messages come in a variety of different shapes and sizes and can be inconvenient and annoying at the best of times. But for more vulnerable consumers they can also cause considerable distress and anxiety. (source: Ofcom)
Why do I receive them?
Some companies, particularly local businesses, may use online or paper phone books to find phone numbers to target with sales calls. Your phone number can be excluded from directories - this will stop companies from finding out your number in this way.
Your details are already on sales lists...
Data protection laws prohibit companies from calling you for marketing purposes if you've asked them not to, even if you're a customer. If you must provide your phone number to a company, for example when signing up to a new service or buying a product online or on the phone, ask the company not to call you for marketing purposes or pass your number on to third parties.You may have inadvertantly checked the marketing 'opt in' box when you registered for a service online or when you purchased a product. Always ensure you select the 'opt-out' of marketing from the company itself or from its third parties. You can also contact the company directly with a request for them to not call you for sales and marketing purposes.
Contact companies you already receive unwanted sales calls from and ask to be removed from their call lists. Companies should abide by verbal requests but it's a good idea to put your request in writing too so there is a formal record. When you register with us, we can do this on your behalf and you can also report a persistent nuisance caller in our 'Report a Call' function.
Register your Phone Number