Frequently Asked Questions...

Information about our services, how to prevent unwanted phone calls and general advice on keeping your phone number private.


No. We are an independent, privately owned company. We are not connected or affiliated with the Telephone Preference Service or any other organisation. However, we may refer clients to other organisations to enroll them in the free services they provide.
Over the last 10 years, we have been researching call blocking technology and have created a number of services and solutions which can drastically reduce unwanted phone calls. As a registered client, we store your phone number, anonymize it so it can't be connected to an individual person and then submit this to known 'cold callers' who have used your phone number previously. The cold calling companies will have what it called a 'suppression file' which contains all the phone numbers they are NOT permitted to call - your phone number will be added to this file. The more reported calls we hear about, the more lists we can submit your number to. This will ultimately result in fewer (if any) unwanted calls and will continue to be effective as long as your number is in these suppression files.
With time, Yes. When our Call Blocking service is active it will stop between 95% to 100% of your Nuisance and Unwanted calls. Please note that certain companies, that see you as a customer will still be able to contact you, such as your bank/Energy Provider etc. We will discuss the type of calls you are receiving when we call to confirm your details and to set this up for you.
After registering with us, in the unlikely event that you receive an unwanted nuisance phone call simply complete the form in our 'report a nuisance phone call' section, and we will do the rest for you. You can access this enhanced feature via your client account. We'll also keep you informed every step of the way with the resultant action taken.
Yes. You can add up to 3 phone numbers - either landline or mobiles.
If you move house, simply provide us with your new number/s and will add this to your account for you.
Yes, so long as the family member is aware that we are carrying out the service for them, then it is not a problem. If you have any further questions that are not in this section please feel free to get in touch.
We offer a free service and also offer an enhanced paid service with a callblocker.

  • Free: You'll be added to the TPS register if you're not already listed.

  • Enhanced Service: £9.99 per month - we register you with the TPS and also add your numbers to our suppression files which are made available to known cold calling companies.
Dependent on the severity of the problem, most of our clients can expect to see a reduction in the number of nuisance calls within 28 days. If you opt for our enhanced service, with the use of our call blocker, you can expect calls to stop as soon as you connect your blocker to your phone line. Call blocking to mobile phones take a little longer.

Our Services

As a registered user, your chosen phone numbers will benefit from additional features to further enhance our call blocking service.
Not registered yet? Register now.

 

Call Blocking

We provide services and products which stop unwanted calls on your landline and/or mobile phone.

Call Reporting

Received a nuisance phone call? Just login to the client area and report it to us. We'll do the rest.

Data Updates

We've compiled a list of nuisance callers and make this available to download to your call blocker.

Free Support

Keep receiving calls you don't want? We provide on-going support to find a solution.